Embrace career in special education management software
Embrace® provides software solutions to over 1,100 school districts across eight states, helping educators spend less time on paperwork and more time where it matters— in the classroom. Our mission is to simplify special education management, empower educators with real-time support, and ensure they meet the compliance standards required for accurate reporting. Most positions are available as remote work positions.
Perks of working at Embrace®
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Customer Success Specialist
As a Customer Success Specialist at Embrace®, you will be at the forefront of providing unparalleled support to our clients. Collaborating closely with both clients and internal teams, you will utilize your strong communication and problem-solving skills to swiftly and efficiently resolve any issues that may arise. This role offers a unique opportunity to make a meaningful impact by helping clients succeed and enabling them to dedicate more time to their students.
What we value at Embrace®
Superior service
We prioritize superior service for our clients. Serving over 1,100 districts across several states, we often hear how districts “feel like our only client.”
Curiosity and collaboration
We encourage you to ask questions whenever you need assistance or clarification. We have a team of dedicated individuals who are ready to support you and provide guidance every step of the way.
Easy-to-use software
We prioritize creating interfaces that save time, allowing educators to focus on what matters most—supporting students.
Quality over speed
We prioritize quality over speed, ensuring that every task is completed with excellence and attention to detail.
Integrity and accountability
We communicate timelines and status updates clearly, ensuring transparency at every stage. When mistakes happen, we accept responsibility, making timely corrections with humility and a commitment to doing better.
Security
At Embrace®, safeguarding student and user information is paramount. We treat all data as confidential, verifying each user's identity and ensuring they possess the necessary rights before granting access.